Question 1 of 9

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Who should we treat as the voice of the practice?

This helps us know whose perspective these answers represent.

Memory

If a patient remembered one thing about your practice, what should it be?

Write it the way you would say it to a real patient, not like website copy.

Patient Fit

Who is the best-fit patient for the next campaign?

Pick the closest fit. You can add context underneath.

Growth Priority

Which service should marketing help grow first?

The website points to Invisalign. Confirm that, or choose the real priority.

Difference

What makes the patient experience genuinely different?

Choose up to three. Then give a real example if you can.

Objections

What stops good patients from booking?

Pick the biggest friction points. This becomes ad copy, landing page copy, and follow-up messaging.

Proof

What proof are we allowed to use?

This keeps the campaign specific without inventing claims.

Voice

How should the brand sound?

Pick the words that feel right. Add anything the brand should never sound like.

Booking Reality

What happens after someone requests an appointment?

This is where most campaigns win or lose. Give us the real follow-up path.

Optional: Include preferred locations, consultation availability, financing notes, and anything the front desk must ask.

Export

Your Brand DNA intake is ready to copy.

Copy this into Agency OS, download it as a markdown file, or send it to a GoHighLevel inbound webhook.

Create an Inbound Webhook trigger in a GoHighLevel workflow, then paste that webhook URL here.
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